Privacy Policy

Introduction

Roofsan (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. It complies with the UK General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, title, date of birth.

  • Contact Data: Address, email address, telephone number.

  • Technical Data: IP address, browser type, time zone, operating system.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communication Data: Preferences in receiving marketing materials from us.

2. How We Collect Your Data

We use various methods to collect data, including:

  • Direct interactions: Filling out forms or corresponding with us via phone, email, or otherwise.

  • Automated technologies: Cookies and similar tracking technologies collect Technical Data about your equipment, browsing actions, and patterns.

  • Third parties: Analytics providers or publicly available sources.

3. How We Use Your Data

We will only use your personal data where the law allows us to. Most commonly, we use it to:

  • Provide roofing services or respond to your enquiries.

  • Manage our relationship with you.

  • Improve our website and customer experience.

  • Comply with legal or regulatory requirements.

4. Sharing Your Data

We will never sell your personal data. However, we may share your data with:

  • Service providers acting on our behalf (e.g., payment processors).

  • Regulatory authorities if legally required.

  • Third parties where you have expressly consented.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

6. Your Legal Rights

Under GDPR, you have rights regarding your personal data, including:

  • Access: Request a copy of your personal data.

  • Correction: Request correction of inaccurate data.

  • Erasure: Request deletion of your data.

  • Restriction: Request to limit how your data is used.

  • Portability: Request transfer of your data to you or another party.

  • Objection: Object to data processing in certain circumstances.

To exercise your rights, contact us at roofsan.uk@gmail.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

8. Cookies

Our website uses cookies to enhance user experience. You can manage or disable cookies through your browser settings. For more details, refer to our Cookie Policy.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

  • Email: roofsan.uk@gmail.com

  • Phone: 07312275831

  • Address: 30 Newton Street, Mansfield, Notts, NG18 2RH

Last updated: 28/01/2025